AML and verification

Why we do not run checks

We explain AML so that readers of Pinco Guide understand why the operator asks for documents. These procedures are mandatory for operators and do not depend on their wishes.

Why checks are needed

Verification data is submitted only to the operator Pinco, in its account area. The list of documents is set by the operator and may vary depending on the situation.

Documents and delays

The operator may ask for more information if the first documents were not enough. Keep receipts and transaction numbers, as they may be needed during a check.

What is forbidden

If someone asks you to top up an account on their behalf, refuse. We stand for transparency and do not support attempts to avoid it.

Where to turn

Suspicious schemes involving Pinco can be reported to the operator’s support team. Comments on this page can be sent to the editors at [email protected].